How Trescal Transformed Stedin Field Team Operations

Trescal partnered with Stedin, the leading grid operator in The Netherlands, to consolidate their field team tool calibration, training and vehicle maintenance into one day, reducing downtime and gaining €1.6M in productivity. Request a Quote

The Obstacle

With it's significant scale, Stedin was facing the same complexities that are typical of Telecommunication companies with an extensive field team. Manual processes in areas such as scheduling field technician training and organzing vehicle maintance created opportunities for greater efficiency. Additionally, calibrating field equipment at different intervals presented downtime challenges across the national team. To move beyond logistical issues, Stedin appointed Trescal to improve efficiency. Trescal streamlined the process with Trescal Vision, a scalable planning tool to consolidate calibration schedules, field tech training, and vehicle maintenance into one day campaign.

Key Figures

1.6M€ cost savings by improving productivity in 40 days

13,000 working hours saved

66% reduced downtime, from 120 days to 40 days

Trescal Solution

Objective

Implemented 1-day pit stop for tooling calibration, technician training and vehicle maintenance to occur on the same day.

Results

66% reduction in downtime, from 120 days to 40 days

Objective

Optimized technicians’ availability, training needs and types of instruments by visualizing and planning the pit stop through Trescal Vision.

Results

1 planning tool for centralized processes and scheduling control

Objective

Enhanced 1,600 student technicians’ skill sets over 40 days by training in technician updates and safety courses. adipiscing elit

Results

1,600 technicians trained & 1,600 vehicles maintained

Objective

Organized workspace of ignition safety equipment and measuring instruments to be separated, scanned and assigned to a designated service.

Results

13,000 working hours saved, increasing efficiency and 20,000 measurement instruments calibrated

Objective

Enhanced execution time, by recording the status of each instrument at every stage, giving technicians live status updates on their equipment service.